Skip to main content

Booking Protect

Covering You for the Unexpected

We hope you will be able to attend and enjoy all of the events you have booked with us, but we understand that sometimes life gets in the way!

Booking protect logo

We are pleased to be able to offer ticket protection through our partnership with Booking Protect.

This refund protection allows you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to unforeseen circumstances. This includes injury, illness, travel trouble and other unexpected events.

Full details of what is covered can be found in the terms and conditions.

The option to buy tickets with refund protection will automatically be offered at the time of booking for £1.80 per ticket. You must purchase Booking Protect for every ticket you have purchased.

We love welcoming you to the theatre, and now you can add some extra peace of mind should the unexpected happen.

Click here if you wish to make a refund request (refunds will be issued by Booking Protect via a bank transfer regardless of the original payment method).

Booking Protect FAQ’s

Box Office Tel: 03300 561 025