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Important Customer Information


The views expressed by artists presenting their work in the auditoria and exhibition areas are the artists views alone and do not represent the views of Armagh City, Banbridge and Craigavon District Council.


Box Office Opening Hours: Monday to Saturday from 9.30am to 4.30pm.

On performance evenings the Box Office will remain open until 7pm for all bookings and until the performance start-time for tickets for that night’s show only.


Tickets for most performances can be booked online at


Monday to Saturday from 9.30am to 4.30pm.

On performance evenings we take telephone bookings until 7pm.

The easiest way to pay is by credit or debit card. Payment can also be made by cheque, payable to ‘Armagh City, Banbridge and Craigavon District Council’.


All bookings for performances from 1st September 2023 onwards are subject to a £1 per ticket booking fee.


Seats 2 & 3 in the Upper North and Upper South Galleries have a restricted view and are offered at a discounted ticket price.

Discounts for some performances are also offered to senior citizens, carers, students and the unemployed (relevant proof of eligibility will be required). Tickets for all the above must be paid for in person.

We reserve the right to make special offers on tickets throughout the season. Offers cannot be claimed retrospectively (under any circumstances) on tickets already purchased.


Once purchased, your ticket is your property. The Market Place Theatre cannot refund its value to you, nor exchange it for any other ticket under any circumstances. If you cannot attend the performance for any reason, you have the option of selling or giving your ticket to another person. Where a performance goes ahead we accept no responsibility for tickets that are unable to be used due to circumstances outside of our control, for example bad weather and transport difficulties.

You may wish to avail of the Booking Protect ticket protection scheme, which is offered to you at the check-out stage of your booking, and offers a full refund if certain unexpected circumstances occur. You can find more information about this service here.


Latecomers will only be admitted if there is a suitable break, which in some cases may be the interval. Where there is no interval or suitable break we reserve the right to refuse admission and no refund can be issued.


For some performances, a support act will precede the headline act, particularly for popular music events and comedy. Whilst The Market Place endeavours to inform patrons about such support acts in advance, on some occasions this may not be possible.


Children aged two and under may attend suitable performances for free but must be seated and they must be in possession of a valid ticket.


Our staff are delighted to provide special assistance, if required, to disabled and other theatregoers. Our facilities include spaces for ten wheelchairs, lifts to all levels of the building, low level access at the Box Office, and an infra-red system to assist patrons with hearing difficulties. Customers using wheelchairs or those who require special assistance attending an event should contact the Box Office in advance so that appropriate assistance can be arranged.

The Market Place Theatre has achieved the Autism NI Impact Award with the aim of creating a more autism friendly environment for our customers. As part of this process, our staff have already worked alongside Autism NI to gain knowledge in the fundamentals of autism, and as a result three staff members been appointed as autism champions. Our champions have completed an accredited assessment and are now responsible for overseeing the implementation of an agreed plan of adjustments.

As part of these adjustments, we will be introducing additional relaxed performances, providing a designated quiet area, producing a visual story to be made available on our website and at the Box Office, offering familiarisation tours of the building, and providing sensory materials.

Our autism champions are also happy to provide pre-show tours of the venue to families and individuals who wish to avail of this service to improve their visitor experience. Please note tours must be booked in advance with the Box Office on 03300 561 025 .


This website is equipped with Recite Me, web accessibility software which makes our website easier to access. Functionality of this tool includes the ability to change background colours, increase text size, have the text read aloud, translate text into a different language, magnify what is on the screen and much more. To access this tool, simply click on ‘Website Accessibility’ on the footer of any page, and then choose the options you require from the Recite Me toolbar which will appear at the top of the page.


Detailed directions to the theatre and a map showing parking and directions can be viewed here


The Market Place Theatre Bars are available for beverages only. Should you wish to avail of a meal prior to your visit, there are many restaurants available in the surrounding area, details of which are available here.


Smoking, electronic cigarettes, the use of mobile phones, photography and video equipment and food and drinks are strictly prohibited in both auditoria.

We reserve the right to alter the programme in the event of any unforeseen circumstances.


During many performances at The Market Place Theatre, lighting effects are used, including strobe lighting.

Patrons who may experience difficulties with such effects should note that The Market Place Theatre will post notices around the venue to make you aware when strobe lighting will be used.

Box Office Tel: 03300 561 025