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Important Customer Information

THEATRE PROGRAMME

The views expressed by artists presenting their work in the auditoria and exhibition areas are the artists views alone and do not represent the views of Armagh City, Banbridge and Craigavon District Council.

 

BOOK IN PERSON

Box Office Opening Hours: Monday to Saturday from 9.30am to 4.30pm. On performance evenings the Box Office will remain open until 7.00pm for all bookings and until the performance start-time for tickets for that night’s show only.

 

BOOK ONLINE

Tickets for most performances can be booked online at visitarmagh.com/marketplacetheatre

PLEASE NOTE THERE IS A £1.00 PER TICKET BOOKING FEE FOR TICKETS PURCHASED ONLINE.

 

BOOK BY TELEPHONE

Mon to Sat from 9.30am to 4.30pm. On performance evenings we take elephone bookings until 7.00pm. The easiest way to pay is by credit or debit card. Payment can also be made by cheque, payable to ‘Armagh City, Banbridge and Craigavon District Council’.

 

DISCOUNTS & SPECIAL OFFERS

Seats 2 & 3 in the Upper North and Upper South Galleries have a restricted view and are offered at a discounted ticket price. A number of seats will be available for £5.00 for people and families totally dependent on state benefit. Shows marked with a tick in our brochure are included in this scheme.

Discounts for some performances are also offered to senior citizens, carers of disabled patrons, students and the unemployed [relevant proof of eligibility will be required]. Tickets for all the above must be paid for in person.

We reserve the right to make special offers on tickets throughout the season. Offers cannot be claimed retrospectively [under any circumstances] on tickets already purchased.

 

TICKETS CANNOT BE EXCHANGED OR REFUNDED

Once purchased, your ticket is your property. The Market Place Theatre ncannot refund its value to you, nor exchange it for any other ticket under nany circumstances. If you cannot attend the performance for any reason, you have the option of selling or giving your ticket to another person. Where a performance goes ahead we accept no responsibility for tickets that are unable to be used due to circumstances outside of our control, for example bad weather and transport difficulties.

*Amended Covid-19 Cancellation Policy* – In light of the current exceptional circumstances, we have amended our cancellation policy in order to ensure we remain fair in dealing with our customers, and to allow you to book in confidence. Please click on the link to view the cancellation policy: MPT Cancellation Policy

 

LATECOMERS

Latecomers will only be admitted if there is a suitable break, which in some cases may be the interval. Where there is no interval or suitable break we reserve the right to refuse admission and no refund can be issued.

 

SUPPORT ACTS

For some performances, a support act will precede the headline act, particularly for popular music events and comedy. Whilst The Market Place endeavours to inform patrons about such support acts in advance, on some occasions this may not be possible.

 

CHILDREN

Children aged two and under may attend suitable performances for free but must be seated and must be in possession of a valid ticket.

 

SPECIAL ASSISTANCE

Our staff are delighted to provide special assistance, if required, to disabled and other theatregoers. Our facilities include spaces for ten wheelchairs, lifts to all levels of the building, low level access at the Box Office, and an infra-red system to assist patrons with hearing difficulties. Customers using wheelchairs or those who require special assistance attending an event should contact the Box Office in advance so that appropriate assistance can be arranged.

Autism NI Impact Award: The Market Place Theatre is currently undergoing the Autism NI Impact Award with the aim of creating a more Autism friendly environment for our customers. As part of this process, our staff have already worked alongside Autism NI to gain knowledge in the fundamentals of Autism, and as a result three staff members been appointed as Autism champions. Our champions have completed an accredited assessment and are now responsible for overseeing the implementation of an agreed plan of adjustments.

As part of these adjustments, we will be introducing additional relaxed performances, providing a designated quiet area, producing a visual story to be made available on our website and at the Box Office, offering familiarisation tours of the building, and providing sensory materials.

Our Autism Champions are also happy to provide pre-show tours of the venue to families and individuals who wish to avail of this service to improve their visitor experience. Please note tours must be booked in advance with the Box Office on [028] 3752 1821.

 

PARKING & DIRECTIONS

Detailed directions to the theatre and a map showing parking and directions can be viewed on our website visitarmagh.com/marketplacetheatre

 

PLEASE NOTE

Smoking, electronic cigarettes, the use of mobile phones, photography and video equipment and food and drinks are strictly prohibited in both auditoria. All details are correct at time of going to print. We reserve the right to alter the programme in the event of any unforeseen circumstances.

 

STROBE LIGHTING : FLASH LIGHTING : LIGHTING EFFECTS

During many performances at The Market Place Theatre, lighting effects are used, including strobe lighting.

Patrons who may experience difficulties with such effects should note that The Market Place Theatre will post notices around the venue to make you aware when strobe lighting will be used.

Box Office Tel: 028 3752 1821