Our staff are delighted to provide special assistance, if required, to disabled and other theatregoers. Our facillities includes spaces for ten wheelchairs, lifts to all levels of the building, low level access at the Box Office, and an infra-red system to assist patrons with hearing difficulties.
Customers using wheelchairs, or those who require special assistance attending an event, should contact the Box Office in advance so that appropriate assistance can be arranged.
Autism NI Impact Award
The Market Place Theatre is currently undergoing the Autism NI Impact Award with the aim of creating a more Autism friendly environment for our customers. As part of this process, our staff have already worked alongside Autism NI to gain knowledge in the fundamentals of Autism, and as a result three staff members been appointed as Autism champions. Our champions have completed an accredited assessment and are now responsible for overseeing the implementation of an agreed plan of adjustments within the theatre to help individuals with autism and their families to enjoy every aspect of their experience with us.
As part of these adjustments, we will be introducing additional relaxed performances, providing a designated quiet area, producing a visual story to be made available on our website and at the Box Office, offering familiarisation tours of the building, and providing sensory materials. We aim to have completed the award process by June 2020.
Our Autism Champions are also happy to provide pre-show tours of the venue to families and individuals who wish to avail of this service to improve their visitor experience. Please note tours must be booked in advance with the Box Office on  3752 1821.
Should you have any comments or suggestions on our support to individuals with Autism and their families, please do not hesitate to contact us at firstname.lastname@example.org
Website Accessibility Statement
We are committed to providing a website, regardless of technology or ability, that is available to everybody.
We strive to provide a website that is designed to be easy to use, using structured information for ease of navigation, featuring the correct application of alternate descriptions for videos and images.
We endeavour to continue the development and updating of the website based upon currently evolving standards, and best practices.
Web Accessibility Initiative
This website has been designed to conform to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG), which is directed with standards on the provision of web content accessible to people with disabilities. Compliance to the guidelines ensures that the website provides the same experience for all of our users.
The site has been built to the W3C compliance standards for xHTML, and Cascading Style Sheets (CSS). The site has been designed to display correctly the majority of browsers releases since 2005. By ensuring that our site displays correctly in older browsers, we endeavour to ensure that the same display is compatible with future browser versions.
We currently use a range of features for the provision of our content and endeavour to ensure that the content provided is accessible, and complaint to the W3C standard.
Links: All link regions within the website contain title information for screen readers, allowing for the ease of navigation across the site.
Images: Images are provided with alternate text options for screen readers to ensure compliance with the W3C standards. Any decorative graphics used for styling contain no alternative descriptions as per the guidelines.
Sitemap: A sitemap is available for the provision of general information relating to the structure of the website.
Colours: The website has been designed to ensure that combination of colours relating to variations of colour blindness conditions are avoided to ensure that, where under our control, the information provided is clear.
Fonts: Fonts used across the site have been selected to be easily readable, with each browser providing options to increase or decrease the font size.
For Internet Explorer, select View, and Text Size, and highlight the desired font size
For Firefox, select View, and Zoom, then Zoom Text Only
For Safari, click on the large A button to increase the font size up
For Chrome, click the Settings icon, then zoom the page with the ‘-‘ or ‘+’ icons to achieve the desired display
All generated PDF documents require the use of separate software such as Adobe Acrobat Reader and, where required, Adobe can provide the tools and resources required for screen readers.
We endeavour to provide PDF documents which are accessible for everybody, however there may be exceptions of older documents which do not comply with the current standards required for screen readers.
It is our aim to ensure that we provide a website that is fully accessible to everyone. We aim to continually review current standards to ensure that we maintain a high level of accessibility across our website. We welcome comments, suggestions or details of problems you may have encountered whilst using the website. Please feel free to contact us with the details of any issues experienced.